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To report a service, billing, fulfillment, privacy, accessibility, documentation, or research-use communication concern, email orders@omegalabz.com or call 1-855-OMGLABZ. Include your order or reference number when available; do not send payment-card data or health information.
We acknowledge complaints within two business days and provide a response or status update within ten business days. OmegaLabz provides research materials only and does not provide medical, dosing, administration, or therapeutic guidance.